TAILORED SOLUTIONS,
SEAMLESS
PERFORMANCE
Engage with our portfolio and discover a strategic partnership that aligns with your corpate ethos, empowring your vision with cutting-edge outsourcing capabilities.
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About Us
Athear in
A Nutshell
At Athear, we infuse passion into every service element, sparking a blend of energy, creativity, and innovation. Our culture embodies the core beliefs and dynamic interactions shaping how our management and employees drive business transactions. Embracing global quality standards, we seamlessly integrate human capital, premium facilities, cutting-edge tech, and operational excellence into our service delivery.
Collective Headcount
Scalable Seats
%
Of Revenue In USD
Key Clients
+
Serviced Global Countries
Years of Experience
ATHEAR’S
SUCCESS
SYMPHONY
Since 2018, Athear has been pioneering cloud-based CX solutions, proficiently managing diverse operations within the MEA region in four languages. Trusted by key multinationals and select corporates across diverse industries, our ISO-certified and fully insured operations are housed in a state-of-the-art facility. Elevate your business standards with Athear, where professionalism converges with innovation.
- Pioneering cloud-based CX solutions since 2018
- Proficiently managing diverse operations in four languages within the MEA region
- Trusted by key multinationals and select corporates across diverse industries
About Us
Athear in A Nutshell
At Athear, we infuse passion into every service element, sparking a blend of energy, creativity, and innovation. Our culture embodies the core beliefs and dynamic interactions shaping how our management and employees drive business transactions. Embracing global quality standards, we seamlessly integrate human capital, premium facilities, cutting-edge tech, and operational excellence into our service delivery.
Collective Headcount
Scalable Seats
%
Of Revenue In USD
Key Clients
+
Serviced Global Countries
Years of Experience
ATHEAR’S SUCCESS SYMPHONY
Since 2018, Athear has been pioneering cloud-based CX solutions, proficiently managing diverse operations within the MEA region in four languages. Trusted by key multinationals and select corporates across diverse industries, our ISO-certified and fully insured operations are housed in a state-of-the-art facility. Elevate your business standards with Athear, where professionalism converges with innovation.
- Pioneering cloud-based CX solutions since 2018
- Proficiently managing diverse operations in four languages within the MEA region
- Trusted by key multinationals and select corporates across diverse industries
OUR
PARTNERS IN
SUCCESS
Explore the invaluable partnerships that drive our success story forward.
Service
Our Comprehensive BPO Service Suite
Engage with our portfolio and discover a strategic partnership that aligns with your corporate ethos, empowering your vision with cutting-edge outsourcing capabilities.
Business Processes Outsourcing
At Athear, we achieve this through our expertise in Business Process Outsourcing (BPO) in Egypt. We excel at streamlining operations, enhancing market presence, and propelling businesses to success.
Human Resources Outsourcing
- Step Into The Realm Of HR Excellence With Athear, Your Top-Tier Human Resources Outsourcing (HRO) Partner In Egypt. We Bring A Blend Of Professionalism And Ease, Simplifying Tasks From Payroll To Talent Management.
Customer Experience Outsourcing
Contact Center: Inbound & Outbound Calls Requests & Complaints Surveys
Social Media: Chat Handling Social Channel & Website Handling
Back Office: Complaint Handling Performance Analysis
Managed Workspace
Our Managed Workspace offers fully equipped workstations, flexible desk arrangements, premium amenities, and advanced meeting rooms tailored for corporate productivity and innovation.
FOURSEE - Design unit
FOURSEE - a design division of Athear Marketing Services for BPO - creates exploratively crafted, clear, and connecting visual narratives. We are a young and experimental group of dreamers, who are ready to play
OUR GUIDING
PRINCIPLES
EXCELLENCE
Beyond a mere buzzword, excellence defines our culture at Athear. It's woven into the very fabric of our beliefs and behaviors, shaping how management and employees collaboratively navigate and elevate business transactions. It's not just a standard; it's the benchmark we continually strive to surpass.
PASSION
Where Athear thrives, passion is the secret sauce, infusing every facet of our service delivery with a potent blend of energy, creativity, and innovation. It's not just a job; it's a dynamic journey fueled by the fire of genuine enthusiasm.
QUALITY
Athear is more than just a service provider; it's a commitment to global quality standards. From our human capital and elite facilities to the latest in technology and operations, quality isn't an add-on—it's an intrinsic part of our DNA. It's not just a checkbox; it's the unwavering foundation of everything we do.
FAQs
We offer a comprehensive suite of BPO services, including Customer Experience (CX), Cloud based Solutions HR, IT, Managed Workspace, and Creative solutions.
Our multilingual team operates proficiently in English, Arabic, and 2 other languages to ensure seamless communication across the MEA region.
As a pioneer in Egypt, we were the first to launch cloud-based CX solutions, ensuring cutting-edge technology integration for optimal service delivery.
Operating since 2018, we have been serving key multinationals and selected corporates across diverse industries, demonstrating a proven track record of success.
Yes, we are ISO certified in ISO9001, 27001, 27701. Our operations adhere to strict security protocols, ensuring the highest level of data protection for our clients.
Our operations are housed in a state-of-the-art facility, modern, and trendy facility in the Fifth Settlement. We abide by the best standard practice procedures in terms of everything from security to insurance.
Our services are highly flexible and customizable, allowing us to tailor solutions that align precisely with the specific requirements and objectives of each client.
We prioritize quality at every step, following global standards and implementing rigorous quality control measures to consistently deliver excellence.
Our dedicated team works closely with clients, ensuring a smooth onboarding process and seamless integration of services to minimize disruptions.
Our philosophy revolves around achieving client success through a perfect blend of innovation, professionalism, and unwavering commitment to excellence.