CX Outsourcing

Elevate your customer experience with Athear. Our Contact Center services expertly manage both Inbound and Outbound calls, handle requests, complaints, and conduct surveys. Across Social Media, we adeptly manage chat interactions and engage on various channels, including website handling. In the Back Office, we specialize in efficient complaint handling and performance analysis. Trust Athear for streamlined, top-notch customer interactions.

Across Social Media, we adeptly manage chat interactions and engage on various channels, including website handling. In the Back Office, we specialize in efficient complaint handling and performance analysis. Trust Athear for streamlined, top-notch customer interactions.

  1. 1- Contact Center: Inbound & Outbound Calls, Requests & Complaints, Surveys
  1. 2- Social Media Management: Chat Handling, Social Channel & Website Handling
  1. 3- Back Office: Complaint Handling, Performance Analysis

CX Outsourcing FAQs

Athear offers comprehensive Contact Center services, managing both Inbound and Outbound calls, addressing customer requests, handling complaints, and conducting surveys.

Athear excels in Social Media management, handling chat interactions and engaging across various channels, including website interactions for a seamless online presence.

Absolutely. Athear's Contact Center services cover both Inbound and Outbound calls, ensuring a holistic approach to customer communication.

Athear's Contact Center is equipped to efficiently handle customer requests and complaints, prioritizing timely resolution and a positive customer experience. 

Yes, Athear conducts surveys as part of our Contact Center services, providing valuable customer feedback for businesses to make informed decisions and enhance their services.

In the Back Office, Athear prioritizes efficient complaint handling, ensuring prompt resolution and overall customer satisfaction.

Athear adeptly manages Social Media interactions across various channels and handles website interactions to maintain a consistent and engaging online presence for your brand.

Partnering with Athear for CX needs is straightforward. Connect with our team, discuss your specific requirements, and let us tailor a solution that aligns seamlessly with your business goals, optimizing your customer experience.